Privacy Policy & Data Protection

1. Commitment to Data Privacy

BillSalt Technologies India Pvt. Ltd. ("BillSalt", "we", "us", or "our") values the privacy and confidentiality of the business owners, partners, and retail store operators who use our software services. We believe that your business transactions, party ledgers, invoices, inventory records, and financial data belong strictly to you.

2. Data We Collect

When you register for and use BillSalt, we collect information necessary to provide our billing and accounting software services:

• Account Identification: Business legal name, owner name, mobile phone number, email address, and billing address.
• Tax & Regulatory Identifiers: Goods and Services Tax Identification Number (GSTIN), Permanent Account Number (PAN), and Place of Supply state codes.
• Application Data: Items, barcodes, prices, stock quantities, sales invoices, purchase records, payment receipts, customer contact lists, and ledger balances entered into the system.
• System Telemetry: Device operating system version, browser type, IP address, and application crash diagnostics to improve software stability.

3. How We Use Your Data

We process your data solely for the following legitimate business purposes:

• To operate, compute, synchronize, and display your GST invoices, inventory counts, and accounting ledgers.
• To generate official E-Way bills, E-Invoices, and statutory GSTR-1, GSTR-2, and GSTR-3B tax returns at your command.
• To send automated WhatsApp or SMS payment reminders to your customers upon your explicit initiation.
• To provide customer support, remote screen assistance (AnyDesk), and phone troubleshooting when requested.

4. Absolute Prohibition on Data Selling

Zero Data Monetization Guarantee: BillSalt NEVER sells, rents, leases, or trades your customer lists, sales revenue data, product pricing, or financial statements to third-party advertisers, lenders, or competitors under any circumstances.

5. Data Storage & Indian Sovereignty

All production databases, cloud backups, and transaction logs are stored exclusively in ISO 27001 certified data center facilities located within the sovereign territory of the Republic of India (Mumbai and Hyderabad regions).

6. Data Security & Encryption Standards

We deploy bank-grade cryptographic protections:

• Encryption in Transit: Transport Layer Security (TLS 1.3) with 256-bit encryption for all communication between your device and our servers.
• Encryption at Rest: AES-256 database storage encryption preventing unauthorized physical disk inspection.
• Role-Based Access: Granular multi-user controls preventing unauthorized staff members from viewing sensitive financial records.

7. Contact Our Data Protection Officer

If you have questions regarding our compliance with the Digital Personal Data Protection Act 2023 or wish to request data portability or account deletion, please write to our Data Protection Officer: