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Bill SaltGST Billing & POS
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FAQ & Troubleshooting

Quick answers for common BillSalt setup, billing, inventory, and GST questions.

Common Questions

  • If Items menu is hidden, check Settings > Enable Items & Products.
  • If stock is not reducing, check Track Inventory Stock and confirm the API is using latest settings.
  • If unit fields are hidden, enable Measurement Units (UOM).
  • If GST dropdown is hidden, enable Item Wise GST & Tax Rate.

Support Checklist

  • Refresh the page after changing major settings.
  • Confirm the active company and store filters are correct.
  • Check whether the issue happens for all users or only one role.
  • Contact support with invoice number, company name, and screenshot if needed.